Training Employees in the Best Practices for Financial Compliance
Financial compliance is a highly regulated field that governs banks and all other businesses that handle consumer funds. These regulations protect the consumer against predatory lending practices, ensure the safety of deposited funds and also guarantee the use of fair and equitable best practices in granting credit.
Of course, even the best practice provides little consumer protection if it is not properly taught to employees during a financial compliance training seminar. New employees in particular are quite vulnerable to making mistakes that can have far-reaching consequences for a business in the financial services sector. This has led to the financial services industry setting up its own best practice standard for training new hires and providing continuing education for long-time employees.
An example of these best training practices in financial compliance is a standardization of the information that each worker must learn. The data is extensive and as such it may be overwhelming to someone who is new to the financial services field. Even so, the standardized organization of the data and the frequency of testing before starting new training segments have made it easier to digest the information and actually learn how to apply it.
What make these best practices in training for financial compliance so easy to grasp is the attention to detail and especially the applicability to everyday situations that might crop up in the finances services industry. Examples include deposit and withdrawal scenarios, best practice solutions for identity verification protocols and of course also the documentation process that attaches professional accountability to each transaction.
It is still possible that – in spite of the best practices and compliance checklists – mistakes will be made. Since they may potentially taint a financial institution’s reputation in the long run, financial compliance regulations have led to the separate nature of almost all fiscal tasks. This makes it possible for compliance managers and internal auditors to quickly isolate problem situations, training errors in manuals or simply employee mistakes.
In this section we will discuss: